Terms & Conditions
Welcome to Little Jugnu. These Terms & Conditions govern your use of littlejugnu.com and purchases made through our website. By browsing our store or placing an order, you agree to these terms and the policies referenced below.
1. Using Our Website
You must be legally capable of entering into a purchase agreement to place an order. Children may browse our website under the supervision of a parent or legal guardian.
You agree to provide accurate information and not use our website for unlawful activities, fraudulent transactions, or actions that interfere with its operation.
2. Product Information
Little Jugnu offers toys, books, puzzles, learning activities, and related products. Please review each product’s description, contents, dimensions, materials, age recommendations, and care instructions before purchasing.
We aim to display product information and photographs accurately. Colours may appear differently depending on your screen settings. Minor variations in the grain and appearance of wooden products may occur naturally.
These variations do not affect your right to receive products that match their description and are free from defects.
3. Prices and Payments
Prices are displayed in Indian Rupees (INR) unless otherwise stated. Applicable taxes, shipping charges, and discounts will be shown at checkout.
Payments must be made using the methods available at checkout. Prices and promotional offers may change, but changes will not alter the price of an order we have already accepted.
If a pricing or listing error affects your order, we will contact you to explain the issue and offer the option to proceed at the corrected price or cancel for a refund.
4. Orders and Availability
An order confirmation acknowledges that we have received your order. Acceptance is confirmed when we notify you that it has been dispatched.
Orders are subject to stock availability and payment verification. We may decline or cancel an order due to unavailable stock, payment issues, a listing error, or reasonable concerns about fraudulent activity.
If we cancel an order after collecting payment, we will notify you and refund the amount collected for the cancelled items, including applicable delivery charges.
5. Delivery Information
Please provide a complete delivery address and a reachable contact number when ordering. Contact us promptly if you notice an error.
Delivery charges and available estimates are communicated at checkout or in the relevant shipping information. Delivery estimates may be affected by courier disruptions, weather, holidays, or other circumstances beyond our reasonable control.
If your order is delayed, missing, or arrives damaged, please contact us so we can investigate and assist you.
6. Cancellations, Returns and Refunds
Cancellation requests are handled under our Cancellation Policy. Returns, exchanges, and refunds are handled under our Return & Refund Policy.
Please contact us before sending an item back. These policies do not limit your rights regarding defective, damaged, incorrect, or undelivered products under applicable law.
7. Offers and Discount Codes
Promotional offers and discount codes are subject to the conditions communicated with each offer, including validity periods, minimum purchase amounts, and product exclusions.
Offers cannot be combined unless expressly stated. If a partial cancellation or return affects eligibility for an offer, we will explain any adjustment before proceeding.
8. Product Use and Child Supervision
Products must be used for their intended purpose and according to the instructions supplied on the product page or packaging.
Parents and caregivers are responsible for choosing products appropriate to a child’s age and abilities and providing the recommended supervision. Products containing small parts or magnets require particular attention to the manufacturer’s safety instructions.
Inspect toys regularly and discontinue use if a product becomes damaged or develops loose or broken components.
9. Learning and Development Information
Descriptions of learning benefits explain the activities and skills a product may encourage. Individual experiences vary, and no specific educational or developmental outcome is guaranteed.
10. Intellectual Property
The Little Jugnu name, logo, and website materials owned by us or used under licence are protected by applicable intellectual property rights.
You may browse and share links to our website for personal purposes. Reproducing, modifying, or commercially using protected content requires permission from the relevant rights holder.
11. Customer Reviews and Submissions
Reviews and other submissions must reflect your honest experience and must not contain unlawful, abusive, misleading, or infringing content.
You retain ownership of your submissions. By submitting a review for publication, you permit Little Jugnu to display it in connection with the relevant product or our store. We may moderate submissions to remove personal information, spam, or content that violates these terms.
12. Third-Party Services
Our website uses third-party services, including payment processing and delivery providers. Their services may also be subject to their own terms and privacy policies.
Links to external websites are provided for convenience. We do not control their content or practices.
13. Privacy
Our collection and use of personal information are explained in our Privacy Policy. Please review it to understand how information relating to your visit or purchase is handled.
14. Liability
To the extent permitted by law, Little Jugnu is not responsible for indirect losses arising from misuse of our website or products.
Nothing in these terms excludes or limits liability or consumer rights that cannot lawfully be excluded or limited.
15. Governing Law and Disputes
These terms are governed by the applicable laws of India.
If you have a concern, please contact us so we can work towards a resolution. Nothing in these terms prevents you from approaching a competent court, consumer commission, or other appropriate authority.
16. Changes to These Terms
We may update these Terms & Conditions to reflect changes to our store or services. Updates will be published on this page. The terms applicable when your order was placed will govern that purchase.
17. Contact Us
For questions about these terms or assistance with an order, please visit the Contact Us page on littlejugnu.com. For order-related enquiries, include your order number and the contact details used at checkout.
