Cancellation Policy

At Little Jugnu, we understand that you may occasionally need to cancel an order. Please contact us as soon as possible after placing your order so we can check its status and help with your request.

Cancellation Before Dispatch

Cancellation requests can be considered before an order has been dispatched. Please submit your request through the Contact Us page on our website, including your order number and the contact details used when placing the order.

Our team will check the order’s status and confirm whether cancellation is possible. Sending a request does not automatically cancel an order; cancellation is complete only after confirmation from Little Jugnu.

Cancellation After Dispatch

Once an order has been dispatched, we may be unable to stop the shipment or process a cancellation. Please contact us for assistance with the available options.

Requests relating to delivered products will be handled under our Return & Refund Policy. Cancellation restrictions do not affect your rights regarding damaged, defective, incorrect, or undelivered products.

Refunds for Approved Cancellations

If payment has been received for an order that is successfully cancelled, the amount paid for the cancelled items will be refunded. Any applicable refund of delivery charges will be confirmed with the cancellation.

Refunds will be initiated through the original payment method wherever supported. The time taken for the amount to appear in your account depends on your bank or payment provider. If a refund cannot be completed through the original method, our team will contact you to arrange an alternative.

Partial Order Cancellations

If you wish to cancel specific items, please clearly mention them in your request. Partial cancellation depends on the order’s processing and dispatch status.

Where a cancellation affects a bundle offer, discount, or delivery-charge eligibility, we will explain any change to the remaining order total before proceeding.

Order Changes

For changes to your delivery address, contact information, or selected products, please contact us promptly. Changes depend on the order’s processing status and cannot be guaranteed after dispatch.

Cancellations by Little Jugnu

We may cancel an order if an item is unavailable, payment cannot be verified, a product or pricing error occurs, or a transaction is reasonably suspected to be fraudulent.

If we cancel your entire order after receiving payment, we will notify you and refund the amount collected for that order, including delivery charges.

Contact Us

To request a cancellation, visit our Contact Us page and share your order number along with the name and contact details used at checkout.

This policy does not limit any rights available to you under applicable consumer protection laws.